Technology Support
David Kirkpatrick recently said that "every company is now a software company." All teams are affected by technology, but only the best teams are supported by it. Whether your team needs training or tool selection, management of developers or user experience improvements, Causeit has a variety of integrated technology support options to ensure the tools of your business support your vision with ease and reliability.
Training
At Causeit, we recognize that choosing new systems and processes is a small part of organizational change. When employees don’t understand new project management software, for example, adoption rate is the least of your worries. We work hands-on with staff at all levels to build proficiency with new software or business systems. Our training includes creation of robust, working documentation—concise, step-by-step resources that really get used.
User Experience Audit
User Experience (UX) defines the relationship your customers and staff have with software interfaces. Like any relationship, keys to success include communication, meeting expectations, and building rapport. Causeit employs best-of-industry UX auditing tools and strategies to ensure that your users have a delightful, evolving relationship with your software.
Tool Selection
Do you have the right tools for the job? Overwhelmed by the flurry of CRM, time-tracking, or project management programs available? We can help. With over five years of experience determining best of breed software to support integrity-driven work environments, we can refine your decision-making process. Our tool research briefs and consultations can make selecting the right CRM or asset management software easy and explicable.
Integration
Getting your various business systems talking the same language can be a full-time job—several, in fact! Rather than contracting a team of developers who may not understand your infrastructure needs, why not work with Causeit? We’ll first identify how you use your business systems day-to-day, and then map out the integration opportunities that will simplify your work, and boost your bottom line. Whether it’s contact-form-to-CRM integration, or invoicing-to-payroll, we’ve got you covered.
Technology Training/Technology Curriculum Creation
Professionals are expected to cope with a dazzling array of software interfaces; let us help you transform coping into thriving. Causeit is uniquely suited for technology training at all organizational levels; we take the time to assess the big picture, the ways your key staff will use the technology, and identify hurdles that may arise. Our technology training works with multiple learning modalities and yields easy-to-absorb documentation so it’s easy to get new employees up to speed. If your software adoption has been other than exceptional, let us help you build excellence and ease.